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Delivery FAQs

Do you offer free delivery?
Yes, we offer free delivery to many cities across Ontario! See the map above for the minimum spending required based on city or town.

On the day of my delivery, when will my order arrive?
You will receive a text message with your 2 hour delivery window the morning of your delivery. Text messages will be sent to the shipping phone number provided (not billing).

What if I cannot be home to accept the delivery?
If you are not home, that's okay! Our meals are sent frozen in an insulated box, so they're okay to sit out of the freezer for an extra hour or two. Please provide us with as much info as possible so our drivers know exactly where they should leave your order.


What happens if the delivery cannot be completed?

If for whatever reason we come to your home but cannot deliver the order, there will be a $12 charge for a second delivery (sorry, delivery is expensive for us). We will not issue any refunds if we cannot complete a delivery. We are not responsible for orders that are left for a long period of time after delivery.